Privacy Policy

Last Updated: [Date]

FIG ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and related services (collectively, the "Services"). By accessing or using FIG, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information based on how you interact with our Services.

1.1. Personal Information

This includes any data that can be used to identify you, such as:

• Name
• Email address
• Phone number
• Business details
• Payment information (processed securely via Stripe)

1.2. Non-Personal Information

This is anonymous data collected automatically when you interact with FIG, such as:

• IP address
• Browser type and version
• Device and operating system
• Website usage data (e.g., pages visited, time spent on site)

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track analytics, and improve our platform. You can disable cookies in your browser settings, but this may affect functionality.

2. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our Services
• Process transactions and payments
• Communicate with you regarding your account, bookings, and support inquiries
• Customize your experience on FIG
• Ensure security and prevent fraudulent activities
• Comply with legal requirements

3. How We Share Your Information

We do not sell your personal information. However, we may share it under the following circumstances:

3.1. Third-Party Service Providers

We work with trusted third-party vendors to facilitate payments (e.g., Stripe), enhance platform functionality, and provide customer support. These partners are bound by confidentiality agreements.

3.2. Legal Compliance & Protection

We may disclose your information when required by law or to protect FIG’s rights, property, or user security.

3.3. Business Transfers

If FIG is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We take data security seriously and implement measures to protect your information, including:

• Secure servers and encryption for sensitive data
• Limited access to personal information by authorized personnel only
• Compliance with industry-standard security practices

Despite our efforts, no online service is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Rights & Choices

You have control over your personal information, including:

• Updating your details: Modify your profile information through your FIG account.
• Opting out of communications: Manage your email preferences or unsubscribe from marketing emails.
• Requesting data deletion: You may request the removal of your personal data by contacting our support team.

6. Data Retention

We retain your information for as long as needed to provide our Services, comply with legal obligations, and resolve disputes. You can request the deletion of your data unless we are legally required to keep it.

7. Third-Party Links & Integrations

FIG may contain links to third-party websites or integrate with services like Google Calendar, QuickBooks, Stripe, and Dialpad. These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before engaging with them.

8. Children's Privacy

FIG is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. If significant changes are made, we may notify you via email or platform alerts.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@bookwithfig.com
Phone: +18103545335